+ What is your cancellation and refund policy?
We know that life gets busy! Court reservations, drills, and lessons may be cancelled up to 24 hours before the reservation start time. If payment has already been collected, it will be credited to your account or refunded in full. If cancelled within 24 hours of the reservation, the Randy Ross Tennis Center reserves the right to charge/retain the entire fee.
If you have signed up for a junior program, we offer one make up class per session if room is available. The make up class must be in the same or lower level class and within the same session. Makeups are not guaranteed.
Cancelation may be done online via a Member’s account, or by calling us during regular operating hours and confirming with our staff.